Resolution…AlmostPosted: June 25, 2018
A new free refrigerator to replace the two year old one that Sears could not fix in 47 Days was almost too good to be true. We got approved to replace the same model, free delivery, tax and haul away of the old machine. It arrived today and the three men delivering it moved the old one out and brought the new one in.
After I took the plastic off the front surface, there it was a dent! Really!??!??!!! The delivery guys told me I can call customer service tomorrow to discuss resolution. Customer service is not going to be happy about me calling again.
I am not happy about the dimple, but it appears the refrigerator is working so it is better than the old one. Oh the joys of appliances in the Twenty first century. If you own a twenty year old refrigerator and it works, keep it, baby it and do everything you can to keep it working because an old working refrigerator is better than any new one.