If I Blow Up It’s Google Fiber Construction’s Fault

I thought the excitement for my day was over. I took my mother for a Tooth extraction that she had been dreading. That all went great. They gave her gas and she was as happy as she could be.

I got home at 11:30 to find google fiber construction people digging up my yard. I thought we had dodged that bullet when they installed on the other side of the street last week. I never thought they needed to run down both sides of the street.

One man was digging on the corner of my property near my mail box. Since we have cobble stones as the apron from our driveway to the street I asked him not to dig through the cobble stones, but to go through the gravel. He had to call the supervisor who spoke English and he pulled up in his truck with his dog. I asked him to not dig through the cobble stones.

He had his dander up and told me that everything would be fine that they never made mistakes. I told him everyone makes mistakes and I am just trying to prevent this one. I told him I was not accusing them of making a mistake, but he already was thinking I was a pushy white lady. Well, I am loud and bossy, but I just didn’t want my apron ruined.

He eventually got out of the truck and saw what I was talking about and he instructed his guy to dig exactly where I asked. That was all I wanted. I went inside as half a dozen men dug two foot trenches all along the frontage of my house.

I was working inside my internet went out. I checked my cable. It was out. I called Spectrum. Yes my line was dead. I went outside and sure enough they had dug right through my cable and it was sticking out in the dirt.

All six guys, none of them the supervisor, came and looked at it. Sure enough they had cut the line. It was obvious, it stuck out on both sides of the hole, but not one person thought they should come knock on my door and ask me if my cable was out.

I asked for the supervisor to come back. I might have asked for the supervisor to come back to my fucking house. They called him and said, “she wants the fucking supervisor.” In Spanish. Not exactly what I said, but then the supervisor asked to be put on speaker phone and demanded an apology and respect. (Just you wait.)

So he didn’t come back. I did call the google complaint line and they started a trouble ticket for me and 45 minutes later a nice guy named Mike showed up and agreed that this whole thing was handled badly.

Dave from Spectrum (my cable and internet company) showed up and I was showing him around the various places that the cable runs to and around and in my house. In the meantime the machine that shoots the cable underground stops running. It makes that loud “bam, bam, bam” sound so you notice when it stops.” I also have a giant hole in the middle of my driveway preventing me from driving out of my driveway.

Dave and I come around my house. They have not been running the cable shooting machine for at least ten minutes. So I ask them. “When are you going to be done burying the cable under my driveway?” None of the people there spoke English. They were waiting for the one who demanded respect to show back. Then I smelled it. They had now hit my gas line.

The respect demander arrived and called the fire department and the gas company. No one had thought to knock on my door or find me and get me out of my house when they hit the gas line.

“We hit your gas line. We can’t do anything.”

“Why didn’t anyone come tell me?” THIS WAS THE WORST OFFENSE. If you cut a gas line tell the homeowner right away!

So Dave moved his truck from in front of my house to the side road, but I was stuck. Eventually the fire truck came. They did check inside my house to make sure no gas was in there.

It took the gas company another bit to get here and then an army of them came. They dug up my yard and my across the street neighbors. It took an hour but they fixed the leak. The gas guys said the google fiber contractors had hit at least four gas lines this month.

I still had the giant hole in my driveway and I went to see when they would finish. That is when I came upon New supervisor talking to neighbor because they had cut her electric fence that was well inside the easement line.

Then my neighbor Amy came out as they had just cut her AT&T line. They tried to talk their way out of that but I showed them where that line came from on my property and sure enough, a giant hole right there.

So one crew took out four services and they still had not run the fiber on my property. Oh Joy, they come back in the morning.

To top it all off I had to miss my own needlepoint birthday celebration. Michelle brought by cake for me and said it smelled like gas outside. The gasman was still there and said that would disappear. But if I blow up, you know who to blame.



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