Don’t Harass Old Ladies

It was take your mother on errands day. My Mom still drives, but only to places she is familiar with and have driven to many times. That means no driving in Durham, except back to Providence.

One of the errands today was to a bank. My mother had an account from a South Carolina bank since 1994. The bank has been sold multiple times. She still had an account at this bank for one certain thing. The bank recently contacted my mother that they could no longer cash her checks until she signed a new signature card. The only issue is this particular bank did not have a branch near my mother.

She contacted them and asked if she could do it electronically. She is very familiar with docUsign. After a very long call with an unhelpful young man she was told she must visit a branch. That’s where I came in. We found a branch in Raleigh.

I can’t tell you the last time I had been inside a bank, but I was most assumed by the sign on the door, “America’s most convenient bank.” I wondered who awarded them that title. It certainly could not have been a little old lady customer.

It took much longer than it should have to get my mother’s official signature due to a very slow, or very unknowledgeable clerk. Really not that convenient.