You Are A Store

Recently I stopped into Whole Food with my friend Jan to grab lunch. I got the salad bar and went to the coffee bar to get an iced tea. There was no line and the barista was standing at the ready.

I ordered an iced tea with lemon, my go to order forever and ever. He looked at me from beneath his hair net and said, “We don’t have any lemons.”

Not missing a beat I replied, “You do, you are a store.”

By then another women joined my line of one, but stood to the side of me. Jan was on the other side of me in front of the goodie cabinet of baked goods, trying to look like she was picking between the almond croissant or the morning glory muffin. I knew she was actually taking in all the reactions to my comments.

Before I could continue the lemon conversation the barista volunteered he could add lemonade to my tea to solve the no lemon problem. I agreed to that compromise. Then he told me he had to make another drink first, for some invisible customer. It was a complicated coffee drink that inexplicably involved him adding a non-dairy form of milk in small drips and stirring vigorously between each drop.

Finally he got to work pouring the premade tea from a pitcher he retrieved from an under-counter refrigerator into the cup of light ice. The line to my side continued to grow and the women next to me was displaying a humorless posture.

The Barista started to search for the lemonade in the under-counter refrigerator. He didn’t look long or hard and quickly stood up and announced he didn’t have any lemonade. I withheld my obvious comment that “he did have lemonade, since this was a store. He just didn’t have it right there.”

Instead of that comment I suggested they stock lemons since they sell tea. That was when he volunteered that they had done away with lemons during the pandemic.

“That was many years ago. You need to tell management it’s time to bring them back.”

At this point Jan had stopped pretending to look at the goodie cabinet to get a continuous good look at the humorless women next in line who was appalled by my suggestions.

I was appalled that this barista had been working there since the pandemic and had not learned make drinks faster and how to provide any obvious customer service when it came to selling iced tea. For goodness sake, this is North Carolina, in the summer, lemon is required with iced tea, just as ice is required. Someone could have gone to the produce department and solved this problem. Apparently no one besides me realized that the Whole Foods is a store. They sell lemons in this store. Don’t tell me you don’t have lemon.