“Lady, February Never has 31 Days.”
Posted: January 29, 2024 Filed under: Uncategorized Leave a commentI got a text while I was teaching tonight. Fraud Alert on my Amex. Turns out some bozo tried to spend $2,065 at some Pet Store. I clicked the button that said it was fraud.
When I got out of class Amex wanted me to call them. I did and sat on hold for 20 minutes. Amex fraud needs to improve their hold music. I never got any annoying voice during the entire 20 minutes telling me, “your cal is important to us, please stay on the line.”
I thought I might have gotten in some death loop and hung up and called back. Same horrible music, but only 18 minute hold. Got a rep who after talking to me two minutes the line went dead. Thankfully she called me back. I was not about to hold again.
In good fraud protection she said they wanted to change my number and send me a new card. Been there, done that. I knew this drill, even though I hate learning a new card number.
“When will my new card get here?”
“February 31.”
I just about lost it. “A month!”
She repeated the same date with a YES. Wait a minute. “Lady, February never has 31 days.”
The line was quiet for a minute.
“Oh, January 31.” Not a laugh, or I’m sorry.
Fraud protection is not a laughing matter.