Carter’s Future

Earlier this summer we had our front lawn torn up when Google fiber was coming through the neighborhood installing underground lines. Then just as that grass was healing from its assault AT&T u-verse came through and tore up the same line to put their underground system in. I swore and cursed at the installers who had no idea what I was saying. Furious over the whole thing I vowed I would never subscribe to either provider.

We have been Time Warner customers since we moved in this house twenty-three years ago and it was just fine with me. Fine that we pay hundreds and hundreds of dollars for cable and Internet. Fine that it did not always work. Fine because they never tore up my yard.

Then this weekend our Internet went out. Actually I did not notice at first, but my IT department was right on it. Russ contacted Time Warner who said we were not having an outage in our area that they knew of. But you were, Blanche, because we were out. They were sure it was our equipment and they could send someone out 48 hours later.

Miraculously, a few hours later they discovered it was their mistake and it came back on. Then my IT department went on a business trip. And sure enough the Internet went out again. The only problem is I can’t get the number to call them off the Internet. So I had to bother my IT department on his trip to get the number. Suddenly the other providers are looking better.

Earlier tonight Carter told me it was her objective to piss people off. Seems like we should skip sending Carter to college and start her right off in a career at an internet/cable provider because they are her kind of people. I think she really has what it takes to rise to the top job at Time Warner.